Last Updated: July 8, 2026
Welcome to Darlington Market (“we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Darlington Market and purchase our products or services.
1. Information We Collect
We collect information that identifies, relates to, describes, or could reasonably be linked to you (“Personal Information”), as well as non-personal data.
Personal Information:
Identity Data: First name, last name, username.
Contact Data: Billing address, shipping address, email address, and phone number.
Financial Data: Payment card details, bank account details (processed securely by our third-party payment processors; we do not store full credit card numbers on our servers).
Transaction Data: Details about payments to and from you, and other details of products you have purchased from us.
Automatically Collected Information:
Device and Usage Data: IP address, browser type, operating system, device identifiers, and pages visited.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to track activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
2. How We Use Your Information
We use the information we collect for the following purposes:
To process and fulfill your orders, including managing payments, fees, and charges.
To deliver products to you and provide customer support.
To communicate with you regarding your account, orders, and customer service requests.
To send you marketing and promotional communications (only if you have opted in to receive them).
To improve, optimize, and secure our website and services.
To comply with legal obligations and resolve disputes.
3. How We Share Your Information
We do not sell your personal information to third parties. We may share your information in the following situations:
Service Providers: With third-party vendors, service providers, and partners who perform services on our behalf (e.g., payment processing, order fulfillment, shipping, and marketing).
Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
4. Data Retention
We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
5. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
The right to access, update, or delete the information we have on you.
The right to opt-out of marketing communications.
The right to request correction of inaccurate data.
To exercise these rights, please contact us using the information provided below.
6. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
7. Children’s Privacy
Our Site is not intended for children under the age of 16 [or 13, depending on jurisdiction]. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: hello@darlingtonmarket.co.uk
Phone: 01325 528236
Mailing Address: Horse Market, Darlington, DL1 5PN